Service Overview
Our Services Include:
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Preventative Maintenance
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Repair Services
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New/Refurbished Equipment Sales
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Histology/Mohs Technician Training
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Laser Operator and LSO Training
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Consumable Sales
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Equipment Installations and Moves
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Consulting
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Our goal is to be a resource!
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Our service philosophy is to supply our customers with exactly what you need, exactly when you need it.
We are dedicated to our customers and operate to achieve 100% customer satisfaction every single time.
We simply get the job done right, rather than having to do it twice.
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Knowledge and Training
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When you call with a service request, you can be assured that the assigned service engineer is fully trained and certified to complete the given task. Our service engineers regularly attend continued education courses to reinforce prior knowledge and broaden service capabilities.
Rapid Response
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You call, We show. In emergency cases, we guarantee a service engineer to be on site within 24 hours of your initial request. In most cases we are able to have a service engineer on site the very same day! We understand the importance of continued workflow and strive to keep you up and running efficiently. In the event of a lengthy repair or a lead time for replacement parts, we will happily free loaner equipment!
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Technical Support
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Paradise Biomedical provides a free 24/7/365 technical support to all of our customers!
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